Frequently Asked Questions
What information do you need to value my coins?
Clear photos of the coin and the slab label (front/back if possible), plus any key details like year, type, grade, and quantity.
How quickly will I get an offer?
We aim to respond as quickly as possible, often the same day during business hours, depending on the detail provided.
Do you only buy graded gold coins?
Yes — we’re starting with graded gold coins. More categories will be added soon.
How does courier collection work in the South of the UK?
Once you accept the offer, we arrange a secure courier pickup from your chosen address and keep you updated throughout.
How quickly will I receive payment?
Once your coins are received back at the vault and processed, we’ll release your payment. We’ll keep you updated at each stage so you know exactly where things are in the process.
Is there a minimum or maximum quantity you buy?
No. We can assist with anything from a single coin to complete collections.
How do I start the selling process?
Simply contact us with details or images of your coins. We’ll guide you through the next steps.
Do you offer free valuations?
Yes. Initial valuations are provided with no obligation.
Is my sale confidential?
Yes. All enquiries and transactions are handled discreetly and professionally.
Can you source specific coins on request?
Yes. We can often source specific graded coins through our buyer and seller network.
How should I store my graded coins?
Graded coins should be kept in their holders, stored securely and away from extreme temperatures.
Can you help with estate or inherited collections?
Yes. We frequently assist with inherited collections and offer clear, respectful guidance.
What if I’m new to graded coins?
We regularly work with first-time sellers and buyers and are happy to guide you through the process.